Subscription cancellation
Customers may cancel their subscription at any time through the account portal.
Refund eligibility
Refunds are subject to review and approval. Customised solutions are generally non-refundable.
Non-refundable services
The following are generally non-refundable:
- Implementation charges
- Migration services
- Consulting services
- Training services
- Custom development
Processing timeline
Approved refunds may be processed within the specified financial cycle.