For BPO & back-office teams

Run every shift
on fair, clear numbers.

Shift attendance, activity and productivity for large teams — collected openly, only in working hours, and turned into the reports supervisors and payroll need.

At a glance

Shift attendanceFrom real sign-in activity
ProductivityClassified by your own rules
Consent firstNo content before the notice is acknowledged
ExceptionsAlerts instead of spreadsheets

What you need

What BPO & back-office teams get

Shift attendance from real activity

Shifts and attendance policies with late, early and absent marks taken from actual sign-in activity, not self-reporting.

How it works

Productivity you can explain

Active and idle time and app and website use, classified as productive or not by rules you set — and each person can see their own, in the same detail.

How it works

Monitoring people know about

The agent is visible, employees see a monitoring notice, and content is not captured until they acknowledge it. Everyone can see their own data. No keystroke logging.

How it works

Only in working hours

Capture windows and blackout periods keep monitoring to the shift — nothing outside the times you set.

How it works

Floor views for supervisors

A screen wall and live views for supervisors, where your plan and your monitoring policy allow them.

How it works

Exceptions, not spreadsheets

Alert rules flag long idle stretches, late log-ins and unusual activity, so supervisors look where it matters.

Payroll and hiring alongside

Payroll, leave and recruitment run in the same console as attendance.

Getting started

Up and running in three steps

  1. Set shifts and your monitoring policyChoose what is captured, when, and what employees are told.
  2. Install the agent; employees see the noticeContent capture starts only once they acknowledge it.
  3. Supervisors and payroll share the numbersAttendance, productivity and exceptions by team and shift.

Questions

Do employees know they are monitored?

Yes, and the product enforces it: the agent shows a visible tray icon, the server refuses captured content until the employee has acknowledged the current monitoring notice, and everyone can see their own recorded data.

Do you log keystrokes or read messages?

No. There is no keystroke logging of message content, no covert camera or microphone capture, and no monitoring that hides itself.

Can monitoring stop outside working hours?

Yes. Set a capture window and blackout periods; outside them the agent does not capture content. Idle detection separates active from idle time within the window.

Can employees see what is recorded about them?

Yes. Everyone can see their own activity, screenshots, timeline and attendance in the same detail their managers see.

See it working for bpo & back-office

Start a free trial on your own devices, or book a demo and we will walk you through it.

Book a demo Free trial